Case Study: Specialty Chemicals Manufacturer achieves reduced product damage and shipping costs with Tive, Inc.

Specialty Chemicals Manufacturer - Customer Case Study

Specialty Chemicals Manufacturer ships highly sensitive active pharmaceutical ingredients (APIs) between Asian manufacturing sites and European production facilities and faced frequent temperature excursions that left product “caked” or required costly rush testing and expedited replacement shipments. To address these risks, the company deployed Tive, Inc.’s supply chain visibility solution to continuously monitor in-transit temperatures and receive real-time alerts.

Using Tive, Inc.’s solution the manufacturer gets immediate alerts when temperatures fall below 8°C, enabling carriers and operations teams to intervene before damage occurs or to station inspectors and prepare replacements on arrival to avoid expediting fees. The real-time, location-specific data from Tive reduced waste and costs associated with damaged shipments and allowed the company to work with carriers to eliminate root causes (for example, avoiding problematic routes).