Case Study: Large Electronics Manufacturer achieves reduced damage and delays with Tive, Inc.'s supply chain visibility solution

Large Electronics Manufacturer - Customer Case Study

Large Electronics Manufacturer ships sensitive electronic components from contract manufacturers in Asia to global customers and was struggling with shipments arriving damaged or late—causing production delays and wasted parts. To gain visibility into handling and transit times, the company deployed Tive, Inc.’s supply chain visibility solution to monitor in-transit shock, tilt, vibration and receive real-time alerts on potential damage or late arrivals.

Tive, Inc. supplied trackers on shipments from Chinese facilities to North American distribution centers, enabling the manufacturer to pinpoint the exact time and location of shock events, receive immediate alerts, and perform route-by-route analysis (e.g., Route 5 averaged 5.6 shock events and 5.9 days duration vs. Route 1 at 0.5 and 0.1). Using Tive’s data, the manufacturer worked with carriers to eliminate root causes, which reduced production delays, cut waste, and improved the end-customer experience.