Case Study: Global Pharmaceutical Manufacturer avoids product damage and launch delays with Tive, Inc.

Global Pharmaceutical Manufacturer - Customer Case Study

Global Pharmaceutical Manufacturer ships temperature‑sensitive drugs from European production sites to North American distribution centers and previously relied on passive loggers that only provided data after delivery. That approach risked irreparable temperature excursions (required range 15°C–25°C) and lost market time; to address this they deployed the Tive, Inc. supply chain visibility solution to monitor real‑time location, temperature and other in‑transit conditions.

Using Tive, Inc.’s real‑time monitoring, the supply chain manager detected an unscheduled stop in Hamburg and a refrigerated container set to 6°C (vs. required 15–25°C) for a January 2017 shipment. Tive enabled immediate carrier remediation and confirmation, the manager arranged replacement stock, and the manufacturer avoided product damage, testing delays and launch setbacks for 17 products valued at $1.5 million.