Case Study: Infinity Global Xpress achieves real-time shipment security and visibility with Tive

Ensuring Security & Peace of Mind for Major Retail Customers

Infinity Global Xpress (IGX), a Tacoma-based logistics provider with expertise in air, drayage, LTL/LCL, intermodal, truckload, 3PL, and warehousing, needed a reliable way to track high-value shipments. IGX had been too dependent on drivers keeping phones on and accurately reporting updates, which left the company with poor visibility and security gaps. To solve this, IGX turned to Tive, Inc. and began trialing Solo 5G Non-Lithium trackers.

Tive, Inc. helped IGX gain real-time shipment visibility through its trackers, cloud platform, geofencing, and alerting tools, which IGX quickly embedded into its SOPs. The solution reduced cargo-theft risk, improved route compliance, strengthened driver accountability, and improved collaboration with customers and receivers. IGX also used the visibility to resolve shipment discrepancies quickly and ultimately won additional business from a major retailer that now mandates Tive trackers on its shipments.

Infinity Global Xpress

Joel Boyd

Vice President of Business Development