Case Study: Coffee Importer achieves reduced waste and predictive quality control with Tive, Inc.

Coffee Importer - Customer Case Study

Coffee Importer ships high-end raw coffee beans worldwide and faced product degradation from harmful temperature and humidity exposure during transit, causing costly testing, price reductions, and waste. To address this, Coffee Importer uses Tive, Inc.’s supply chain visibility solution to monitor shipments in real time and detect environmental risks before they spoil product.

Tive, Inc.’s monitoring solution pinpoints the exact time and location of temperature and humidity excursions, enabling the importer to predict damaged shipments before arrival, order replacements, or notify customers. By analyzing environmental data across shipments and identifying routes prone to harmful conditions, Tive, Inc. helped reduce waste and costs, improve planning, and optimize routing to prevent future quality degradation.