Case Study: Australian Department of Human Services achieves secure email compliance with TITUS

Department of Human Services Protects Sensitive Data with TITUS®

The Australian Department of Human Service needed to protect highly sensitive personal and financial information while meeting Australia’s eProtective Marking Standard for email labeling. Working through its Child Support Program and using TITUS Message Classification, the agency sought a simple, Outlook-integrated way to ensure staff properly marked internal and external emails and reduced the risk of accidental data loss.

Titus implemented TITUS Message Classification to automatically apply visual labels and metadata-based protections to email, improving compliance and awareness across the organization. The result was strong confidence that sensitive information was correctly classified and kept within the organization, with very little administration or training required and time and cost savings for both users and IT.

Australian Department of Human Service

Mitch Levy

Assistant Secretary, DHS Infrastructure & Telecommunications