Case Study: Sifted triples connect rates and doubles meetings booked with TitanX Phone Intent

Sifted triples connect rates and doubles meetings booked with TitanX

Sifted, a B2B SaaS company in logistics intelligence, faced a challenge with its outbound sales motion. Its three-person SDR team was achieving only a 4-5% connect rate and booking just two to three meetings per day through blind dialing. Director of Business Development Nick Giuliani knew that scaling this volume-based approach to meet pipeline demands would require doubling the team size and would still yield unpredictable, luck-based results. The core problem was a fundamental lack of precision, as reps had no intelligence on which contacts were most likely to answer the phone.

The vendor TitanX provided its Phone Intent solution to identify the 20% of target contacts whose behavioral patterns indicated they would pick up. This allowed Sifted's reps to call with preparation and context instead of dialing blindly. The results were immediate and significant: within the first two hours, connect rates jumped to over 20%. Over the first 10 days, TitanX helped Sifted more than triple its connect rate to over 20% and double its average daily meetings booked from 2-3 to five, with 98% of those meetings coming directly from the phone.

Sifted