Case Study: Selfridges achieves secure, centrally managed guest WiFi and legal protection with TitanHQ WebTitan

With WebTitan Cloud for WiFi Selfridges don’t need to worry about WiFi security anymore

Selfridges, led by IT Manager Alasdair Morison, needed to offer guest WiFi across its UK stores while protecting customers and the retailer from malware, inappropriate content and legal liability. With four stores to support and a small central IT team, Selfridges required a centrally managed, child‑friendly filtering solution that was secure, easy to administer and could be rolled out consistently across locations. TitanHQ’s WebTitan Cloud for WiFi (WebTitan WiFi) was chosen to meet those requirements.

Working with TitanHQ, Selfridges deployed WebTitan Cloud for WiFi — a quick, painless setup (add the external IP and change DNS) that immediately appeared on the management console — giving centralized policy control, scalable protection and no need for in‑store technical maintenance. The solution blocked malicious and inappropriate sites, reduced the administrative burden on the IT team, enabled rollout of a single filtering policy across stores, and delivered a cost‑effective alternative to pricier competitors, helping Selfridges secure guest internet access and mitigate legal risk.

Selfridges

Alasdair Morison

IT Manger