Case Study: Family-Guard saves technical time and cuts support calls with TitanHQ WebTitan Cloud

Family-Guard save considerable technical time by deploying WebTitan Cloud for their Wi-Fi customers

Family-Guard, a provider of pre‑configured home Wi‑Fi routers, needed a more accurate, scalable and rebrandable web filtering solution after its previous provider produced poor category/site classification and generated high support overhead. To deliver plug‑and‑play content controls and support rapid customer growth, Family-Guard selected TitanHQ’s WebTitan Cloud DNS filtering.

TitanHQ deployed WebTitan Cloud, giving Family-Guard a cloud‑based database of over 500 million URLs in 200 languages, a multi‑tenant console, customizable UI and block pages, and flexible licensing to scale with daily customer additions. The result: WebTitan Cloud blocks malicious and inappropriate sites before they reach homes, dramatically reduced support calls and the time technical staff spend responding to malware, simpler management and reporting, and immediate operational scalability for Family-Guard.

Family-Guard

Tanner Harman

President