Case Study: MacCosham achieves accurate billing and faster dispute resolution with Titan GPS

MacCosham - Customer Case Study

MacCosham, a 50-year provider of rail yard terminal and intermodal services headquartered in Alberta, needed accurate time-and-location verification when working with Canadian Pacific Railway (CP) across a 300 km radius. Minute-by-minute CP billing and a proprietary phone-tracking app led to frequent discrepancies, and safety rules made phone checks impractical — so MacCosham engaged Certified Tracking Solutions to deploy Titan GPS tracking units and system-wide tracking services.

Certified Tracking Solutions installed Titan GPS units on 14 newly leased tractors, provided professional installation and training, and MacCosham immediately began resolving CP disputes with hard time-and-location data. Titan GPS eliminated billing uncertainty so “every chargeable minute is accounted for,” reduced time spent on reconciliation, improved dispatch efficiency with breadcrumb routing for newer drivers, and even enabled rapid recovery of a truck and driver during a winter incident — delivering measurable time and cost savings.

MacCosham

Kelly Fancy

Dispatch