Case Study: Zola achieves automated processing of 600,000+ invoices and faster month‑end close with Tipalti

Zola Scales Payment Operations and Invoice Processing

Zola, the eCommerce wedding registry and planning company, faced rapidly growing accounts payable volumes—more than 600,000 invoices last year and rising—creating a need for a scalable AP infrastructure that wouldn’t require a large increase in headcount. Initial attempts to streamline payments with Bill.com couldn’t keep up with doubling invoice volumes, leaving the finance team overwhelmed by approvals and manual processing.

Zola implemented Tipalti’s end-to-end AP automation to onboard vendors, offer multiple payment options, and process invoices via OCR and EDI (through SPS Commerce), with reconciliation into Intacct. The result: automated processing of hundreds of thousands of invoices, faster monthly closes, a two-person AP team instead of the ~10 they would have needed, and a future-proofed platform for managing millions of global invoices and payments.

Zola

Shayon Donaldson

Accounts Payable Manager