Case Study: Zipline automates payables operations and scales global finance with Tipalti

Zipline Automates Payables Operations to Accelerate Delivery of Life-Saving Drone Services

Zipline, a life-saving drone delivery company, sought to manage its global expansion without the burden of a manual accounts payable process. Their previous system was inefficient, creating delays that impacted production and their mission to deliver vital medical supplies. Their Head of Finance, David Wong, needed a solution from a vendor like Tipalti to centralize operations, accommodate numerous currencies, and overcome challenges with invoice approvals and reconciliation.

By implementing Tipalti's AP automation solution, Zipline streamlined its payment workflow and achieved deep integration with its NetSuite ERP. The results were significant, with the finance team reducing its payments workload by 75 percent and cutting the hours spent on AP from 70 per week down significantly. Tipalti enabled the company to process a single invoice in just 30 seconds, providing the spend control and scalability needed to expand into new countries without adding operational staff.

Zipline

David Wong

Head of Finance