Case Study: Hightouch achieves 95% faster AP processing with Tipalti

Hightouch cuts AP processing time 95% with Tipalti

Hightouch, a fast-growing B2B SaaS company, faced a challenge scaling its manual accounts payable processes as its workforce quintupled from 86 to 450 employees. Using QuickBooks and Excel, their two-person finance team was spending three combined days per week on AP, leading to lost invoices, late payments, and increased risk due to a lack of financial controls. To address this, they turned to the vendor Tipalti for its accounts payable automation solution.

Tipalti implemented its AP automation platform, integrated with NetSuite, which automated invoice capture, coding, and approval workflows. This solution delivered significant results for Hightouch, including a 95% reduction in AP processing time and an 80% faster monthly close. The implementation also strengthened controls, catching two fraud attempts, and enabled the company to scale its employee base 5x without adding any additional finance headcount.

Hightouch