Case Study: Brooklinen achieves streamlined AP, instant reconciliation and on-time vendor payments with Tipalti

Brooklinen Modernizes Its Financial Operations As Their Luxury Bedsheets Skyrocket in Demand

Brooklinen, a Brooklyn-based direct-to-consumer maker of affordable luxury bedding founded in 2014, was struggling with a manual, time-consuming accounts payable process as demand surged. The CEO and accountant were hand-writing and mailing checks weekly, reconciling payments by hand, and roughly 30% of vendor W-9s were missing—creating inefficiency, weak controls, and friction with vendors.

Brooklinen implemented Tipalti to centralize vendor onboarding, automate W-9 collection, process invoices and payments, and integrate with QuickBooks Online. The change eliminated about a week of manual payments work each month, delivered instant reconciliation and stronger financial controls, ensured vendors are paid only after onboarding, and let the company scale vendor relations and finance operations without adding headcount.

Brooklinen

Shawna Stewart

Staff Accountant