Case Study: JWH Group achieves a unified culture and candid employee feedback with TINYpulse

Uniting Multiple Companies Under One Culture

JWH Group is a family-owned Western Australian building company that has grown to 650+ employees and operates across multiple regional and metropolitan locations. With many distinct companies under one umbrella, wide geographic separation and a multigenerational workforce, JWH needed a simple way to capture honest, organization-wide feedback and unite employees around a common culture.

JWH implemented TINYpulse quickly—launching to all employees with a single email, running weekly then monthly pulse questions, and using private messages for follow-up—surveying over 650 staff each month. The tool delivered candid insights that led to clearer job expectations and an improved onboarding process, faster manager responses, and a stronger culture of trust and open communication across the group.

JWH Group

Jay Walter

General Manager