Case Study: Ocean Design achieves an 83% employee survey adoption rate with TINYpulse Coach

Ocean Design - Customer Case Study

Ocean Design, a Wellington-based design agency, struggled with inconsistent performance conversations: issues went unaddressed for months and surfaced as surprises during semiannual reviews. The company sought a way to facilitate regular, transparent manager–employee discussions to resolve problems early and improve performance management.

After adopting TINYpulse Coach, Ocean Design implemented structured 1:1s and achieved 83% employee participation within months. Communication and alignment improved, managers were able to spot and address stressors earlier, and the firm reports fewer review surprises and stronger commitment to building its company culture.

Ocean Design

Blair Mainwaring

CEO