Case Study: Magoosh achieves clearer internal communication and actionable employee feedback with TINYpulse

Nipping Communication Problems in the Bud

Magoosh, an online test-prep company, wanted to measure employee sentiment to match its core value “Data > Intuition.” Lacking any system to track culture or feedback, leadership adopted TINYpulse to surface issues they didn’t know existed and to quantify the impact of recent culture initiatives.

In minutes they launched weekly pulse surveys plus Cheers for Peers and private messaging, reviewed feedback regularly, and used insights to improve communication—exposing an instance of overheard salary discussion and informing a new approach to changing vacation policy. By briefing managers first, announcing changes centrally, and routing questions into 1:1s, the company achieved a smoother rollout and stronger employee engagement with few issues.

Magoosh

Bhavin Parikh

Founder and CEO