TINYpulse
16 Case Studies
A TINYpulse Case Study
One Click is an innovative e‑tailer selling eyewear across Readers.com, Sunglass Warehouse, and felix + iris. As the company scaled rapidly, founders Angie and Randy struggled to keep a timely pulse on team engagement—annual surveys were outdated, new hires felt unheard, and communication gaps began to erode the people‑centric culture they wanted to build.
They adopted TINYpulse for weekly anonymous pulses, anonymous follow‑up chats, and targeted onboarding surveys, which surfaced issues quickly and enabled direct, confidential conversations. By acting on feedback, overhauling onboarding, creating regular rituals and a cross‑functional Culture Team, One Click strengthened communication, fixed problems early, boosted engagement and retention, and credited this work with helping secure recognition as a top place to work.
Angie Stocklin
Co-Founder & Chief Operating Officer