Case Study: a leading e-commerce retailer achieves 29.4M product matches with TinyFish

Leading E-commerce Retailer - Customer Case Study

TinyFish provided its solution to a leading e-commerce retailer that was struggling with a significant product matching problem. The retailer's incumbent vendor was only achieving 15-20% catalog coverage for home goods with multiple configurations, leaving the vast majority of its products invisible to customers who were comparing items.

By deploying its agents, TinyFish solved this by matching products based on comparable attributes like dimensions, materials, style, and price range instead of relying on identical SKUs. The solution's explainable reasoning built analyst trust and led to the matching of 29.4 million products. This resulted in a three-year contract worth $660,000 and the displacement of the previous incumbent vendor.