Case Study: ClassPass achieves efficiency at scale with TinyFish AI agent solutions

Helping ClassPass unlock efficiency at scale

ClassPass, a marketplace for fitness and wellness bookings, faced the challenge of navigating the AI wave to find tools that solve real operational problems and produce measurable impact. To address this, they engaged TinyFish for its AI agent solutions to identify and scale efficiency improvements across their BizOps processes.

TinyFish delivered next‑level AI agent solutions combined with hands‑on partnership—collaborating with ClassPass to spot opportunities, build reliable automations, and operationalize them. The result, according to ClassPass, was unlocked efficiency at scale and demonstrable business impact, and ClassPass is already exploring more ways to tap into the TinyFish product ecosystem.

ClassPass

Jonathan Lam

Senior Program Manager