Case Study: E.ON achieves fast, error-free account setup with Tink Account Check

E.ON cuts bank detail errors and back-office work with Tink

E.ON, one of Europe's leading utility companies, faced challenges with errors caused by the manual input of bank details for direct debits and payouts in their customer portal. To enhance the user experience and eliminate these costly mistakes, they partnered with Tink and implemented its Account Check service.

Tink's solution enabled instant bank account verification through secure open banking authentication, seamlessly integrated into E.ON's portal. This removed manual entry, making the payout journey faster, more accurate, and more secure. For E.ON, this resulted in significant back-office savings and a reduction in customer service calls, while their customers benefited from a far more convenient and error-free service.

E.ON