Case Study: Dolomiti Superski boosts ski-pass sales and customer engagement with Tinext

Dolomiti Superski boosts ski-pass sales by 50% with Tinext

Dolomiti Superski, a major ski network in Italy, sought to increase tourism and ski-pass sales but lacked the tools to collect customer data or personalize its marketing communications. To address this challenge, they partnered with vendor Tinext to implement a digital transformation strategy using the Salesforce platform.

Tinext centralized all customer information to enable personalized email journeys and multi-channel engagement across social media, mobile apps, and customer service. This solution implemented by Tinext led to significant results, including a 50% increase in online sales, a 97% rise in newsletter subscriptions, and an exceptionally high email open rate of 39%.

Dolomiti Superski