Case Study: Soterics achieves scalable MSSP growth with Tines

Soterics fuels business transformation and revenue growth with Tines

Soterics, an OT-focused managed security services provider, wanted to move beyond a consultancy model and build a scalable, recurring-revenue MSSP offering. To do that, the team needed an automation-first platform and a mature case management interface that could support a new customer portal and reduce reliance on costly analyst labor.

Tines provided the orchestration, AI, automation, and case management foundation Soterics needed, helping the team build workflows in hours instead of weeks or months and launch a differentiated self-service security portal. With Tines, Soterics is restructuring its growth strategy around a hyperautomation foundation and expects to scale from €2M to €10M ARR while improving service quality, reducing toil, and retaining key operational IP.

Soterics

Amine Besson

Industrial MDR Lead