Case Study: St John's Fish Bar launches online ordering and delivery with Tinderhouse

St John's Fish Bar launches online ordering in 3 weeks with Tinderhouse

St John's Fish Bar, a fast food outlet, faced an urgent challenge during the Covid-19 pandemic: it needed to rapidly launch its own click-and-collect and home delivery services to avoid high third-party platform commissions. The customer required a system that could go live within weeks, integrate with kitchen operations, support two locations, and be easily managed by non-technical staff. They turned to vendor Tinderhouse for a solution.

Tinderhouse implemented a custom Shopify-based e-commerce website featuring automated order management and seamless integration with kitchen printers. This solution enabled the customer to go live in just three weeks, achieving 100% order automation and eliminating third-party fees. The results included significant commission savings, zero downtime during peak periods, and high staff adoption, allowing St John's Fish Bar to own its customer relationships and scale operations.

St John's Fish Bar