Case Study: a large healthcare company achieves global appointment management efficiency with TIMIFY

Large Healthcare Company - Customer Case Study

A large healthcare company with over 18,000 employees and thousands of branches faced the challenge of implementing a secure online booking system across more than 60 countries. They needed a solution that could integrate into two different IT infrastructures, handle sensitive medical data, and improve workflow efficiency for staff and customers, all while supporting their digitalization strategy. The company turned to TIMIFY for its appointment management solution.

TIMIFY successfully integrated with the company's existing systems, including MS Dynamics 365 and Navis, using its API and developer platform. The implementation enabled booking across time zones, allowed for targeted staff deployment and marketing, and ensured high data security. The result was a successful global rollout that improved cost efficiency without requiring extensive employee training.