Case Study: Direct Relief achieves faster, more reliable data-driven humanitarian operations with TimeXtender’s Discovery Hub

TimeXtender’s Discovery Hub Advances Direct Relief’s Charitable Operations

Direct Relief is a humanitarian aid non-profit that improves health for people affected by poverty and emergencies. As its programs and reporting grew, the organization struggled to get reliable, consolidated data: information lived in SAP, donor and fundraising systems, Excel sheets and other silos, and although QlikView improved visualization, Direct Relief had no centralized data warehouse or consistent data model to support accurate analysis and reporting.

TimeXtender implemented its Discovery Hub™ to automate an end-to-end data warehouse and BI layer, starting with data modeling and standardizing naming conventions, then collecting and maintaining common data sources. The integrated solution (seamless with Qlik) delivered instant, one-click access to validated, governed data, speeding analysis and stakeholder reporting, improving confidence across the organization, and enabling faster, more reliable decision making during humanitarian responses.

Direct Relief

Dawn Long

Director of IT and Quality