Case Study: City of Lansing achieves unified, 24/7 access to crime data and faster insights with TimeXtender's Discovery Hub

Lansing, Michigan Transforms its Utilization of Data & Resources

The City of Lansing, Michigan, was struggling to manage growing, siloed data across multiple legacy systems—local and state records (SRMS), Offendertrak, CAD+911 and others—making it hard for law enforcement, housing and planning teams to access, combine and act on a single, trusted view of citizens and incidents.

With help from WIT, Lansing implemented TimeXtender’s Discovery Hub to automate integration, modeling and management into a single data estate hosted on Microsoft SQL Server with Always On clustering. The unified platform provides 24/7 dashboard access, drastically reduces manual data entry, speeds time-to-insight (up to 10x), improves police efficiency and accuracy, and future-proofs the city’s data architecture for cloud migration.

City of Lansing

Robert Gerth

Data Analyst