Case Study: Dutch care organisation achieves GDPR-compliant, rapid data consolidation and targeted social care insights with TimeXtender

Care company improves quality of life through targeted social care, backed by TimeXtender’s Discovery Hub

A major Dutch social care organisation that provides first‑point assistance and day‑care in vulnerable city neighbourhoods needed to prove the impact of its services after welfare responsibilities shifted to municipalities. The organisation struggled with fragmented records across multiple systems, limited ability to combine data for outcome‑based reporting, and the need for a GDPR‑compliant, traceable data platform to support decision‑making and funding reports.

Working with local partner Pink Elephant, the organisation deployed TimeXtender’s Discovery Hub® integrated with Qlik in under ten days to create a single, secure source of anonymised, documented data. The solution delivered automated lineage and compliance, enabled robust internal and external analytics, and quickly yielded practical benefits—improved scheduling, more effective volunteer recruitment, clearer neighbourhood‑level insights into loneliness—and a future‑proof platform for adding advanced analytics and machine learning.