Case Study: Party City improves staff communication and scheduling efficiency with TimeWellScheduled

Party City Improves Staff Communication & Scheduling Efficiency

Party City #850 in Oakville, Ontario, a franchise of the leading party goods retailer Party City, needed a better way to handle staff scheduling and communication. General manager Frank Frutti said the previous scheduling process was time-consuming, required manual follow-up with employees, and made it hard to know whether shifts were over- or under-staffed. To solve this, the store turned to TimeWellScheduled’s cloud-based scheduling software.

With TimeWellScheduled, Party City was able to automate schedule creation, notifications, and staff communications through its online portal and mobile app. Frank Frutti reported that scheduling became quicker and easier, and managers could send messages to the whole team and see who was working by department more easily. The software also reduced manual work, helped avoid scheduling errors, and saved managerial time that could be redirected to more important tasks.

Party City

Frank Frutti

General Manager