Case Study: Plasticity Centers streamlines complex scheduling with TimeTap

Plasticity Brain Centers - Customer Case Study

Plasticity Brain Centers, a leader in neurological rehabilitation, faced a significant challenge in scheduling complex medical appointments that required the simultaneous coordination of staff, rooms, and equipment. Their previous systems, including spreadsheets and Microsoft Bookings, were inadequate for this multi-faceted task, creating operational inefficiencies. They turned to the TimeTap appointment scheduling software to find a solution.

By implementing TimeTap, the team gained access to powerful customizable features, including a drag-and-drop calendar and repeating appointments, which streamlined their scheduling process. Crucially, TimeTap's integrations with Salesforce and Outlook automated calendar updates across platforms, saving staff substantial time. These improvements provided the flexible foundation that supported Plasticity Brain Centers' expansion from one office to three locations, with confidence in TimeTap's ability to scale with their future growth.

Plasticity Brain Centers

Romeo Hendricks

Technology Coordinator