Case Study: Capital Bank achieves 10x payroll efficiency with Timesheet (ADP Office Timesheet)

Capital Bank - Customer Case Study

Capital Bank, a Raleigh-based subsidiary with 15 branches across the Greater Research Triangle, faced an inefficient payroll process: a part-time employee spent 20 hours per week (40 hours per biweekly cycle) collecting, verifying and manually entering timesheets, creating heavy labor costs and risk of human error.

By deploying ADP Office Timesheet (the private-label Tenrox Timesheet) with web-based time entry, online manager approvals and seamless integration to ADP eTIME, Capital Bank cut payroll processing from 40 to 4 hours per cycle—making the process ten times more efficient—while substantially reducing data-entry errors. The solution was fast to deploy, easy to learn, and freed HR to focus on customer-facing work.

Capital Bank

Eileen Scott

HR Specialist