Case Study: Speedcast achieves real-time global network visibility and fewer support tickets with Timescale Tiger Lake

Speedcast processes 20GB/hour of real-time telemetry with Timescale

Speedcast, a leading global communications and IT services provider, faced the challenge of managing massive volumes of siloed telemetry data from its hybrid satellite and terrestrial network. Their legacy system relied on fragile ETL pipelines and a patchwork of aging data sources, which delayed insights and increased operational risk as they ingested approximately 20 gigabytes of data per hour.

By implementing Timescale's Tiger Cloud, powered by TimescaleDB, Speedcast created a unified data platform that ingests all data in real-time. This solution replaced brittle custom scripts and allowed for instant data analysis and visualization. The results included a significant reduction in support tickets through faster root-cause analysis and the ability to spot emerging service-area outages in real-time, preventing customer impact. Timescale's platform provided the scalable foundation for Speedcast's global network, which includes over 12,000 Starlink terminals.

Speedcast