Case Study: Automation Personnel Services boosts revenue, efficiency, and customer satisfaction with Timerack

Automation Personnel Services boosts efficiency across 37 offices with Timerack

Automation Personnel Services, a large light-industrial staffing agency, faced challenges with their previous time and labor management vendor, which lacked the necessary support and services. This negatively impacted their internal operations and threatened customer satisfaction. Seeking a better solution, their Director of Technology, John Nordness, sought out a new vendor to meet their needs for superior time-tracking tools.

The agency implemented Timerack's automated time and labor management solution. This partnership resulted in optimized customer satisfaction, transparency, and efficiency, while eliminating payroll errors and boosting revenue. Timerack's real-time data provided comprehensive customer insights and enabled prompt backfilling of shifts. The solution's automated capabilities also enhanced internal communications and collaboration, reducing office anxiety.

Automation Personnel Services