Case Study: Wax etc. achieves 90% online bookings and eliminates receptionist costs with Timely

With Timely as the receptionist, Renata can focus on her clients

Wax etc. is a waxing and beauty bar focused on giving clients the best waxing experience. Owner Renata was frustrated by an outdated booking system and constant phone and email scheduling—and couldn’t justify hiring a receptionist for her small business.

She switched to Timely, easily imported years of client data, and started using its simple calendar and online booking. Clients now book 24/7 (about five online bookings a day and an estimated 90% of appointments), eliminating back-and-forth emails, removing the need for a receptionist, and helping the business grow.

Wax etc

Renata

Owner