Timely
141 Case Studies
A Timely Case Study
Vogue Avenue Hair is a Port Melbourne salon led by owner and director Abby Hall that prides itself on a client-first, consultation-driven experience and a talented, team-focused culture. As the business grew, Abby and her partner faced a challenge: their existing software couldn’t support scaling, provide the detailed data and KPIs they needed, or offer a seamless online booking experience.
By switching to Timely, Vogue Avenue Hair added a user-friendly online booking portal and a dashboard with clear KPIs and detailed reports, freeing staff from the phone and giving Abby remote access to actionable data. The change improved client experience and team clarity, allowed the salon to focus on growth rather than day-to-day admin, and helped free up time to launch Abby’s new ABBY&Co product range.
Abby
Owner & Director