Case Study: Urban Eden Beauty achieves streamlined bookings and business insights with Timely

Urban Eden Beauty - Customer Case Study

Urban Eden Beauty, founded by Kerry in Southampton, is a client-focused salon born from her frustration with an industry that treated clients as numbers. With decades of hands-on experience and a belief that strong therapist–client relationships should be built on respect and trust, Kerry launched Urban Eden to deliver personalised treatments and outstanding customer service.

To run the business efficiently she uses Timely for on-the-go bookings, cancellations and staff reports, giving her a reliable business manager and clear performance insights. The approach has paid off: Urban Eden is growing, Kerry was a finalist in the Venus Women’s Awards, and the salon continues to attract loyal clients who value its personalised care.

Urban Eden Beauty

Kerry

Urban Eden Beauty