Case Study: Klone Hair achieves $500/month savings and increased efficiency with Timely

Two Sets of Twins and A Salon

Klone Hair, a busy, award‑winning salon in Dunedin run by creative directors Karl and Danelle Radel, grew from a five‑stylist start-up into a ten‑person team while the couple raised two sets of twins. Their challenge was maintaining high‑quality service and consistent staff training as the business expanded, while juggling family life and keeping costs and systems up to date.

They switched to Timely salon software to gain portable, cloud‑based access, better reporting for retail and staff KPIs, and easier day‑to‑day management. The move replaced their old system, saved about $500 a month, reclaimed hours of work each week, and paved the way for online booking — helping Klone sustain service quality and plan for future growth.

Klone Hair

Karl Radel

Owner