Case Study: Real Training & Massage achieves fewer no-shows and major admin time savings with Timely

Timely Saves Time And Money For Massage Therapists

Real Training & Massage, run by Rochelle, transitioned from manual scheduling and Google Calendar to streamline a growing massage and rehab practice. She struggled with early-morning no-shows, time-consuming back-and-forth texting to book clients, and limited control over her schedule, which ate into both her workday and personal life.

Switching to Timely’s online booking and automated SMS reminders gave Rochelle a reliable calendar she can block for breaks, reduced no-shows to just two, and cut administrative time dramatically. The system also attracted new clients, made bookings easier for existing ones, and improved her work–life balance — features she praises and recommends.

Real Training & Massage

Rochelle Muir

Real Training & Massage