Case Study: Pumped Personal Training achieves streamlined client management and paperless scheduling with Timely

Timely is the Assistant For This Award-Winning Personal Trainer

Pumped is a boutique personal training studio in Christchurch founded by Kate (Personal Trainer of the Year) and her partner Chris, focused on building confidence and long-term results for women. As the business grew, they outgrew paper diaries and needed a digital solution to manage bookings, client records and reporting, plus integrate with Xero to streamline administration and track growth.

They adopted Timely as their front-desk assistant to record client details, sync with Xero, send emails/texts, and generate simple booking metrics. The move digitized their CRM and bookkeeping, saved time, improved client communication and retention, and made operations more professional and scalable — so much so that Kate happily recommends Timely.

Pumped Personal Training

Kate Lugtigheid

Founder