Case Study: Clive Hair Clinics achieves seven‑day, multi‑location appointment management with Timely

Timely Helps This Busy Hair Loss Clinic Run Seven Days a Week

Clive Hair Clinics is a network of trichology clinics treating hair and scalp conditions across Auckland, Hamilton, Wellington and Melbourne, plus a mobile clinic that visits other major centres. Managing staff who rotate between locations and running seven-day services left them reliant on paper diaries and an inadequate system, causing missed communications and operational headaches.

They switched to Timely, which Carla (the clinic manager) set up overnight, and it now lets them schedule mobile staff, centralise bookings, and run real-time reporting across sites. The result is smoother, more transparent operations, easier online bookings for shy clients, and better management oversight—so much so that Carla actively recommends Timely to other appointment-based businesses.

Clive Hair Clinics

Carla Hunt

Clive Hair Clinics