Timely
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Case Study: The Mulberry House Beauty Salon achieves streamlined bookings and time to grow with Timely
A Timely Case Study
The Mulberry House Beauty Salon - Customer Case Study
The Mulberry House Beauty Salon, founded by Catherine Heppinstall to balance family life with a career in beauty, grew from a home-based and mobile business into a luxury salon after Catherine purchased and refurbished a permanent location. As the business expanded, she struggled with manual diary bookings and time-consuming admin that made scheduling frustrating and limited her ability to focus on growth and client experience.
Adopting Timely booking software automated appointments and reclaimed valuable admin hours, letting Catherine concentrate on marketing, brand building, and delivering VIP service. The salon now runs with a team of four, a full calendar, growing client feedback, and performance that has already exceeded expectations.
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The Mulberry House Beauty Salon
Catherine Heppinstall
The Mulberry House Beauty Salon