Timely
141 Case Studies
Case Study: Lucy Warren Pilates achieves a professional image and streamlined bookings with Timely
A Timely Case Study
Online Booking Helps Give Lucy's Pilates Studio a Professional Image
Lucy Warren Pilates, a Dunedin studio focused on rehab and general fitness, moved from teaching in church halls to a dedicated heritage-space studio but struggled with paper diaries, scribbled notes, double bookings, missed calls and time-consuming after-hours admin as the team grew. The business needed a reliable, professional booking system to reduce errors and improve client experience.
Implementing Timely’s online booking and staff logins centralized scheduling, allowed clients to book on the website, and let staff check bookings from any device. The result: no more double bookings, far fewer no-shows, much less after-hours admin, a stronger professional image and steady studio growth supported by responsive customer service.
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Lucy Warren Pilates
Lucy Warren
Lucy Warren Pilates