Case Study: Kida NYC achieves streamlined appointment management and remote access with Timely

Megumi and Shin bring Japanese style to The Big Apple

Kida NYC is a downtown Manhattan salon founded by Megumi and Shin Kida that brings Japanese hospitality and attention to detail to a diverse New York clientele. With a team of 10 stylists, the salon struggled with an unreliable appointment system and the new logistical challenges of running a growing business while balancing family life and remote administration.

They switched to Timely’s cloud-based booking so appointments integrate with their website and can be managed from anywhere. The simple interface and responsive support made adoption easy for the team, streamlined bookings and customer records, and let Megumi handle admin from home—freeing the staff to focus on service, improving efficiency and client satisfaction.

Kida NYC

Megumi Kida

Kida NYC