Case Study: Rose and River achieves seamless online bookings and effortless salon management with Timely

Lucy uses Timely to create an exceptional experience at Rose and River

Rose & River is a nature‑inspired beauty and wellness salon founded by Lucy Wigfall that offers facials, manicures, lashes, waxing and more with a focus on relaxation rather than perfection. Lucy needed a simple, reliable system to handle bookings, client records and payments—even though she had never used beauty software before—and wanted a way for clients to book easily and for staff to access schedules.

Timely provided a fast, self‑service setup with online booking, a Timely iOS app, integrated POS and iZettle payments, and digital consultation forms. The result: 24/7 online bookings, staff calendars and reports accessible remotely, quicker cash‑ups (under five minutes), smoother payments, and consistently positive client feedback—freeing Lucy to focus on the salon experience.

Rose and River

Lucy Wigfall

Founder