Case Study: Lola Fortune achieves less admin and more client time with Timely

Lola Fortune - Customer Case Study

Lola Fortune is a boutique salon in Brunswick founded by Mollie Clegg that offers a calm, wellness-focused alternative to the typical busy, production-line salon. Mollie’s challenge was to launch a sustainable, community-minded business that prioritises relaxed client experiences, personalised consultations and giving back — while also managing time-consuming admin, bookings and bookkeeping on her own.

By adopting Timely’s online booking, point-of-sale and reporting tools, Mollie eliminated phone interruptions and reduced bookkeeping fuss, freeing her to focus on hair, client relationships and community work (including weekly free services for WISHIN clients). The result is smoother operations, stronger customer service, more time for creativity and self-care, and a growing, welcoming salon built around sustainability and authenticity.

Lola Fortune

Mollie Clegg

Lola Fortune