Timely
141 Case Studies
A Timely Case Study
Stevie Vincent Studios, led by award-winning hairdresser Stevie Vincent, grew from a solo chair renter to a seven‑stylist salon with 24k social followers and bookings months in advance. The business faced typical growing‑pains: Stevie was a self‑described technophobe using a paper diary, needed structure for multi‑staff rostering and consultations, wanted to reduce no‑shows, go paperless for sustainability, and manage stock and bookings while working part‑time away from the salon.
Stevie implemented Timely’s iOS apps across two iPads and multiple iPhones to run online booking, automated SMS reminders, pencilled‑in bookings with deposits, rosters, consultations and stock scanning — with custom forms planned next. The result: fewer no‑shows and more rebooks, at least six hours saved per week, staff confidently handling day‑to‑day operations with little training, a more professional client experience, and the freedom for Stevie to focus on education while the salon remains fully booked and scalable.
Stevie Vincent
Stevie Vincent Studios