Case Study: Fix and Flex Physiotherapy and Pilates achieves time savings and reduced no-shows with Timely

Fix and Flex Physiotherapy and Pilates - Customer Case Study

Fix and Flex Pilates + Physiotherapy, founded by Jen, combines physiotherapy with Pilates rehabilitation to stop the cycle of recurring injuries she saw while working for others. Rather than a “rub-and-run” model, Jen’s clinic uses thorough assessments and individualised programs to help clients become strong, mobile and pain-free — serving both sports-injury patients and people suffering from sedentary lifestyles.

Jen’s solution — tailored physio-plus-Pilates programs plus a focus on client education — has led to a thriving, growing practice. Using Timely’s booking and reminder system has cut admin time and reduced late cancellations and no-shows, freeing Jen to focus on professional development and client care while delivering measurable recovery and long-term prevention for her patients.

Fix and Flex Physiotherapy and Pilates

Jen

Fix and Flex Physiotherapy and Pilates