Case Study: Fish Hairdressing achieves increased online bookings and an easier booking experience with Timely

Fish Hairdressing switched to Timely and it was love at first sight

Fish Hairdressing, a well-established unisex salon in Albany run by Fish, was struggling with an older web-based booking system that was clunky for staff and forced clients to remember passwords, costing missed appointments. As a busy salon serving regular and new clientele, they needed a simple, fast and reliable way to manage bookings on the go.

They switched to Timely, whose modern, uncluttered interface made adding and moving appointments quick and provided email and SMS notifications. The Book Now widget let clients book directly on the salon’s site without extra web‑development costs, boosting online and mobile bookings and improving the overall customer experience.

Fish Hairdressing