Case Study: Jazz Pampling achieves streamlined bookings, on-the-go freedom and business growth with Timely

Dogged determination is the foundation of a great career

Jazz Pampling is a Sydney-based brow artist who built her career from long days of mobile appointments and a part-time job into a professional studio and teaching practice. Her main challenges were exhausting hours, underpriced services that left the business unprofitable, and the need to professionalize operations and scale without losing quality.

Jazz doubled down on a brow niche, set up a dedicated studio, raised prices 50%, hired staff and adopted Timely’s easy-to-use booking system on iPad and smartphone. The changes attracted higher‑value clients (including celebrities), made the business profitable, enabled relocation to larger premises, and simplified day‑to‑day management — outcomes she credits to focusing her offer and using Timely.

Jazz Pampling

Jazz Pampling

Australian Brow Artist