Case Study: Dime Friday achieves more time with clients and streamlined online bookings with Timely

Dime Friday - Customer Case Study

Dime Friday is a boutique salon in Mt. Maunganui run by owners Sara and Mikayla, who opened in December 2016 with a mission to give every client that upbeat “Dime Friday” feeling. While their skill and local word-of-mouth brought clients in, Sara spent early days juggling appointments and answering the phone, which took time away from delivering a great in‑chair experience.

By adopting Timely’s online booking, Dime Friday streamlined appointments and removed the need to answer calls between clients. The change freed Sara to focus on service, made booking more convenient for customers, and supported continued growth and stronger client satisfaction.

Dime Friday

Sara

Owner